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A new category of operations software

The First Trusted AI-Powered Service Operations Platform

Manage service requests, work orders, vendors, assets, and compliance through one intelligent network — powered by AI and verified end to end. Legacy tools track that work happened. FacilityOpsIQ proves it was done, done right, and billed honestly.

Built for Hospitality, Multi-Location Retail, Commercial, Industrial, and Real Estate operations.

Work Order #4821 Verified

Rooftop HVAC — no cooling, Building C

1Submittedvia SMS
2AI-triagedCritical · HVAC
3Dispatchedto Apex Mechanical
4Completedphoto evidence
5AI-verifiedPASS
Sealedrecord #a9f3…

Outcomes over activity

Traditional platforms track activity. FacilityOpsIQ delivers outcomes.

Three things have to happen for a service request to be trustworthy. Most software does the first. AI does the second. Only a trust layer does the third.

Track

What a CMMS does

Logs that a request came in and that someone marked it done. Useful — but it can’t tell you whether the work actually happened.

Automate

What AI adds

Triage, dispatch, routing, and summaries handle the busywork, so your team spends time on judgment, not data entry.

Verify

What only the Trust Layer does

AI checks the work against evidence, and every step is sealed into a tamper-evident record you can prove to an auditor or insurer.

One platform

Everything for the service lifecycle, in one network.

Requests, work orders, vendors, assets, compliance, and payouts — not seven disconnected tools.

Seven disconnected tools versus one operational networkMost operations run Ticketing inbox, CMMS, Spreadsheets, Vendor COI folder, Asset registry, Compliance binder, AP / payouts as separate systems, and the handoffs between them are manual: work is re-keyed by hand, exported to CSV, chased over email, and reconciled at month-end. FacilityOpsIQ replaces that stack with one network covering Requests, Work orders, Vendors, Assets, Compliance, Payouts, sharing a single record, permission model, and audit trail.TODAY — SEVEN DISCONNECTED TOOLSTicketing inboxCMMSSpreadsheetsVendor COI folderAsset registryCompliance binderAP / payoutsThe seams are where the work leaks —re-keyed by hand, chased over email,reconciled at month-end.FacilityOpsIQ — one networkRequestsWork ordersVendorsAssetsCompliancePayoutsOne record, one permission model,one audit trail. Nothing re-keyed.

AI-Native

AI built into the core — not bolted on the side.

Most tools in this space bolted AI on years after the fact. FacilityOpsIQ was designed around AI from day one. Meet AskStan, a role-aware assistant that searches records, answers plain-language questions, and takes action within your permissions.

“Show me all critical plumbing issues past SLA.”
“Which vendors have expiring insurance this month?”
“Summarize open work at the downtown property.”
AI triage & categorization
AskStan assistant
Duplicate detection
Root-cause analysis
Smart search
Executive summaries

The Trust Layer

Proof that the work was actually done.

AI verifies completed work against before/after photos, and every lifecycle event is sealed into a tamper-evident record — cryptographically signed, append-only, and independently verifiable by anyone, without trusting us.

You can’t change history. You can’t fake completion. You can’t bill for work that wasn’t done.

How the tamper-evident hash chain worksFour lifecycle events — completed, verified, payment authorized, sealed record — each storing the hash of the event before it. Altering the second event changes its hash, so the stored previous-hash in the third and fourth events no longer matches and the chain visibly breaks.CompletedPREV— genesisHASHa9f3b1…chainedVerifiedPREVa9f3b1…HASH7c2e08…chainedPayment authorizedPREV7c2e08…HASHd41f9a…chainedSealed recordPREVd41f9a…HASHe0b7c4…
Each event stores the hash of the one before it. Alter any past event and every hash after it stops matching — the break is visible to anyone.

How it works

From request to verified, sealed record.

Service lifecycle flowA request flows through Intake, AI triage, Dispatch, Work, Verify, Pay, Prove. Any step can run autonomously, and a human can override at every stage. Vendor payouts default to manual approval.1Intake2AI triage3Dispatch4Work5Verify6Pay7Prove
Any step can run autonomously — with human override at every stage. Vendor payouts default to manual approval.

Integrations

Works with the systems you already run.

ServiceTitanStripe ConnectMicrosoft SSOGoogle SSOOIDCTwilioResendREST API & webhooks
40–60%
Less manual work, by design
Days
To deploy — not quarters
9
Ways to submit a request
Tamper-evident
Record of every job

Efficiency figures reflect the platform’s design intent; your results depend on your operations and configuration.

Why choose someone new

New to the market. Not new to how this should work.

Legacy platforms were built a decade ago and had AI stapled on. We built the intelligence and the verified record into the core from the first line of code — and we’ll tell you exactly what’s live, what’s configurable, and what’s on the roadmap. No vaporware.

AI-first, not retrofitted
You stay in control
No rip-and-replace to start
Enterprise controls from day one

Transform service requests into verified outcomes.

See how AI-native operations and a tamper-evident record change what "done" means. Book a walkthrough with our team.